Privacy Policy

1. Introduction

At ChimneyCare Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

• Personal Data: Name, phone number, email address, billing address, etc.
• Booking Details: Service type, appointment time, customer instructions.
• Technical Data: IP address, browser type, device information, cookies.
• Communication Data: Messages, inquiries, customer support requests.

3. How We Use Your Information

• To process and manage service bookings
• To communicate with you about appointments, updates, or promotional offers
• To improve our website and services
• To comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, SMS/email platforms)
• Government or law enforcement agencies, when required by law

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These tools help us understand site usage, improve content, and deliver relevant ads. You can control cookies through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

You have the right to:

• Access or update your personal data
• Request deletion of your data (subject to legal exceptions)
• Withdraw consent for marketing communications

To exercise these rights, please contact us at: [email protected].

8. Data Security

We take reasonable technical and organizational precautions to protect your data from loss, misuse, or unauthorized access. However, no system can be 100% secure.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the "Last Updated" date.

12. Contact Us

For any questions or concerns regarding this policy, contact us at:
Email: [email protected]
Phone: +1 (800) 123-4567
Address: 123 Hearth Street, Suite 101, Fireplace City, CA 90210